This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. By using our website, you consent to the data practices described in this Privacy Policy and you consent to our use of cookies. If you do not agree with the data practices or the use of cookies described in this Privacy Policy, you should not use our website.
We may update this policy from time to time by publishing a new version on our website so you should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or, if you are a Campus user, through the notification module in Campus.
In this Section 1 we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data;
(c) the legal grounds of the processing.
We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process information contained in any enquiry you submit to us regarding ("enquiry data"). The enquiry data may be processed for the purposes of dealing with your enquiry. The legal basis for this processing is legitimate interest.
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, and communications with users.
We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise, or defence, of legal claims, whether in court proceedings or in an administrative, or out-of-court, procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
All the data we process is marked as either ‘active’, ‘unsubscribed’, or ‘closed’. If you opt-out from receiving communications from us you'll be marked as 'unsubscribed'. If you leave your school you'll be marked as 'closed'. This enables us to ensure your data is not included in any further processing. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, and communications with users.
We send occasional postal and email correspondence to teachers at their schools. This correspondence is always relevant to the job role, educational, and provides real educational value to the students or commercial benefit to the school. Sometimes we apply email tracking to the emails we send to help us measure two things: whether an email is opened, and what links are clicked. We do this by adding a small 1px image in each email (called a beacon) and adding some unique (harmless) tracking code to the links in the email. We implement tracking to ensure our emails are effective and provide you with educational value and benefit.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
In this Section 2, we provide you with information about which third parties we may pass your data to.
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as is reasonably necessary for the purposes set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as is reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice, and managing legal disputes.
We may disclose your personal data to our data centre, telephony, server administration, and server and log monitoring providers insofar as is reasonably necessary for the safe and efficient storage and management of your data. For a full list of our technical providers who act as Data Processors please email data@sprint-education.co.uk.
We may disclose your personal data while using our internal productivity and communication applications insofar as is reasonably necessary for the purposes of proper administration of our website and business.
In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
In some instances we may provide a partner with your name, job role, and at work email address if you have interacted with the email they sponsored by downloading images and/or clicking on a link in the email. This is so they can make contact with you in the future should they need to. You can see an up to date list of these partners here.
Some of our clients subscribe to our education software which contains information about the education sector e.g. UK school details and the names of staff, job roles, and at-work emails at those schools. They use this information to help them run their education business/charity/agency.
This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests, or the vital interests of another natural person.
We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse, or alteration of your personal data.
We will store all your personal data on secure servers, personal computers, and mobile devices, and in secure manual record-keeping systems.
You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of that data sent over the internet.
In this Section 5, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority;
(h) the right to withdraw consent.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and, the personal data has been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. In the UK the supervisory authority is the Information Commissioner’s Office - https://ico.org.uk.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to us at data@sprint-education.co.uk or to the postal address as published in this privacy policy.
Our website may include hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Our website and services are targeted at persons over the age of 13. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
You can let us know by email at data@sprint-education.co.uk or by post to the postal address as published in this privacy policy if you would like your personal information corrected or updated.
In respect of our education software users’ CRM module data, we do not act as a data controller; instead, we act as a data processor. Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use cookies for the following purposes:
(a) necessary cookies – we use these cookies help make our website usable by enabling basic functions like page navigation and access to pages which require visitors to create an account and login. The website cannot function properly without these cookies;
| COOKIE NAME | SET BY | EXPIRY | PURPOSE |
|---|---|---|---|
| laravel_session | sprint-education.co.uk | Session | Manages your session when browsing the website |
(b) security - we use cookies as an element of the security measures used to protect our website and services generally;
| COOKIE NAME | SET BY | EXPIRY | PURPOSE |
|---|---|---|---|
| XSRF-TOKEN | sprint-education.co.uk | Session | Keeps our site safe by preventing cross-site scripting attacks |
(c) advertising - we use third party vendors, including Google and Facebook, to serve ads to you based on your visits to our partners websites and other sites.
You can find their privacy policies in the following places:
Google: https://www.google.com/policies/privacy
Facebook: https://www.facebook.com/work/legal/Workplace_Standard_Privacy
| COOKIE NAME | SET BY | EXPIRY | PURPOSE |
|---|---|---|---|
| test_cookie | .doubleclick.net | Session | Used to check if the user’s browser supports cookies |
| IDE | .doubleclick.net | Persistent | A Google advertising cookie used to serve you information about us on Google’s advertiser network |
| fr | .facebook.com | 3 months | A Facebook advertising cookie to serve you information about us on Facebook |
(d) analysis - we use cookies to help us to analyse the use and performance of our website and services. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy .
| COOKIE NAME | SET BY | EXPIRY | PURPOSE |
|---|---|---|---|
| _ga | .sprint-education.co.uk | 24 months | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| _gid | .sprint-education.co.uk | 24 hours | Used by Google to distinguish users |
| _gat | .sprint-education.co.uk | Session | Used by Google Analytics to throttle request rate |
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet
Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari);
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and- privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.
When we send marketing emails that are sponsored by our partners we sometimes employ a common software technology called beacons. Beacons are 1px x 1px graphics with a unique identifier, similar in function to cookies, and are used to track if you have opened a marketing email. We use these in our HTML-based emails to let us know which emails have been opened by recipients. They allow us to gauge the effectiveness of certain communications, and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails you can do so by clicking on the opt out link in the footer of any email we send you.
When we send marketing emails that are sponsored by our partners we personalise each link in each email with unique code to enable us to track whether the recipient has clicked on the link in the email. This allows us to gauge the effectiveness of certain communications, and the effectiveness of our marketing campaigns. f you would like to opt-out of these emails you can do so by clicking on the unsubscribe link in the footer of any email we send you.
This website is owned and operated by Sprint Media Limited.
We are registered in England and Wales under registration number 6177833, and our registered office is B1 The Courtyard, Tewkesbury Business Park, Tewkesbury, GL20 8GD.
Our principal place of business is B1 The Courtyard, Tewkesbury Business Park, Tewkesbury, GL20 8GD.
You can contact us:
(a) by post, using the postal address given above; (b) by email, on data@sprint-education.co.uk or using the email address published on our website from time to time.
We are registered as a data controller with the UK Information Commissioner's Office. Our data protection registration number is ZA143246.
Our data protection contact's contact details are: Guy Lewis (data@sprint-education.co.uk), Sprint Education, B1 The Courtyard, Tewkesbury Business Park, Tewkesbury, GL20 8GD.